6 easy steps to build an effective IT help desk knowledge base
ManageEngine ServiceDesk Plus
6 easy steps to build an effective IT help desk knowledge base
A knowledge base (KBase) is an organized repository of relevant data, structured with IT best practices and knowledge gained from practical experiences. A full-fledged KBase will help improve agent productivity and customer satisfaction. Learn the six steps to build an effective help desk knowledge base for your business.
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We have so many students who want to work in the computer science field after graduation. The BCPS Student-Run Help Desk allows them an opportunity to develop those skills and help keep technology functioning efficiently. Graduating with more than just a diploma! | Baltimore County Public Schools
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4.5K views · 225 reactions | Learning happens everywhere, not just at a desk. Social skills. Confidence. Growth. That’s our Rockers! To learn more about how our school can help your child, comment the word “SCHOOL” and we will send a link to your DMs. | Rockwoodprep | Facebook
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