Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and ...

Deep dive into User-Managed Access (UMA) 2.0 for CTOs. Learn about RPT tokens, permission tickets, and how to scale ciam with asynchronous authorization.

Cold calling isn’t dead, it’s just evolved. While digital channels dominate modern sales conversations, picking up the phone ...

Learn how UMA 2.0 works with OAuth2 and OIDC to provide user-centric privacy and resource sharing in Enterprise SSO.

For years, enterprise feedback platforms have dominated the market with bloated implementations and steep pricing. Simplesat is calling them out. Global consumer brands handle thousands of support ...

Citizens Financial Group, Inc. ( CFG) Q4 2025 Earnings Call January 21, 2026 9:00 AM EST Welcome, and thank you for standing by. [Operator Instructions] Today's conference is being recorded. I would ...

Columbia Banking System, Inc. ( COLB) Q4 2025 Earnings Call January 22, 2026 5:00 PM EST ...