Mark Speare, a fintech executive with experience across B2B and B2C SaaS, customer success and trading technology, examines ...

Microsoft says Windows PowerShell now warns when running scripts that use the Invoke-WebRequest cmdlet to download web content, aiming to prevent potentially risky code from executing. As Microsoft ...

Tampa General Hospital (TGH) entered into a partnership with Hyro to introduce voice AI agents across its patient access and call center operations, integrating the technology with its existing Epic ...

NASHVILLE, Tenn. (WTVF) — U.S. Immigration and Customs Enforcement (ICE) may be planning to open a “National Call Center” in Nashville to help law enforcement locate unaccompanied migrant children for ...

AT&T is in final negotiations with Cousins to lease 166K SF at Northpark Town Center, a three-building office campus off Abernathy Road near Georgia 400, sources familiar with the transaction told ...

Eric Ramsay rarely airs public criticisms of certain officiating calls after a game. The Minnesota United head coach almost always tells reporters he will first take another look at a given sequence ...

Copyright 2025 The Associated Press. All Rights Reserved. Copyright 2025 The Associated Press. All Rights Reserved. Armen Kirakosian, Global Senior Manager, Learning ...

A full-stack, local-first behavioral intelligence engine for telecom support calls. Combining Whisper transcription, GPT-3.5 insights (affordable token cost), PII redaction, next best offer generation ...

DETROIT – A federal grand jury in Michigan returned a 10-count indictment against two self-professed religious leaders accused of running a forced labor and money laundering conspiracy that victimized ...

ATLANTA — More than two weeks after the Georgia Supplemental Nutrition Assistance Program’s call center went down after a cyberattack, the call center has opened and closed again. In the latest update ...

In 1969, a now-iconic commercial first popped the question, “How many licks does it take to get to the Tootsie Roll center of a Tootsie Pop?” This deceptively simple line in a 30-second script managed ...