在金融行业数字化转型加速的今天，客户留存已成为银行核心竞争力的关键指标。获取新客户的成本往往是保留现有客户的3-5倍，而客户流失不仅直接影响银行营收，更会削弱市场份额与品牌公信力。作为数据科学从业者，我们在服务金融科技咨询项目中发现 ...

本文整合自然语言处理（NLP）与机器学习领域的成熟技术，通过两个实战案例构建 “文本预处理 - 特征提取 - 情感分类 - 痛点挖掘” 的完整解决方案，覆盖金融科技与酒店服务两大高频应用场景。第一个案例聚焦工商银行手机银行 APP，运用 Jieba 分词、SnowNLP ...

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There’s a lot to know about search intent, from using deep learning to infer search intent by classifying text and breaking down SERP titles using Natural Language Processing (NLP) techniques, to ...