The value chain depicts all of the key profit-building activities a company engages in, beginning with inbound logistics and moving through operations, outbound logistics, marketing and sales and ...

Products move from the producer to the customer through the market value chain. This chain includes anyone who handles or enhances the product on its way to the market. Your analysis of this chain can ...

Blue jeans, insurance, meditation classes: No matter what you sell, you’re selling customer experience. A recent Gartner report found that more than two-thirds of companies compete mostly on the basis ...

A perfect storm of events is triggering a fresh look at the supply chain. New challenges including Industry 4.0 technological changes, unpredictable tariff and trade scenarios, and rising commodity ...

Certain shifts in business strategy seem so shockingly obvious in retrospect that you have to wonder why they weren’t common practice all along. Take the notion of “value-based” healthcare. It’s a ...