What is Know Your Customer Software? In an era where digital transactions are the norm, ensuring the security and legality of these interactions is paramount. Know your customer software plays a ...

ORLANDO, Fla.--SAP wants to convince the market that it is gaining a stronger foothold in the lucrative front-office software industry. For some time, the German software maker was on the hot seat for ...

The transition from traditional content management systems (CMS) to digital experience platforms (DXP) and the adoption of headless architecture mark a new era of content delivery and customer ...

Customer-relationship-management startups are finding niches to compete with giants like Salesforce. Analysts see a growing demand for industry-specific firms that target small-to-midsize companies.

The utility CIS software market offers growth opportunities through the increasing adoption of AI-driven solutions, digital ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In the realm of customer service, a monumental shift is underway. Outdated legacy software ...

Growing a brand presence requires understanding the customer and putting their needs first. Customer advocacy transforms customers into brand advocates willing to vouch for and promote products and ...

After lagging behind rivals in the lucrative market for front-office software, PeopleSoft is winning analysts' applause for its latest applications focused on managing customer relationships.

Explore how AI is transforming business software by enhancing efficiency, automation and insights.

In the era of ever-increasing online security scams, the importance of knowing one’s customer verification can’t be overstated. As businesses have started their online venture to expand their ...