LIVONIA, Mich.--(BUSINESS WIRE)--The first global provider of integrated employee experience and workforce management solutions, WorkForce Software, released the 2023 IDC Tech Spotlight report titled, ...

Today's technology advancements and competitive landscape urge companies to digitize traditional business processes. A unified workforce management system consolidates the tools needed to maintain a ...

LIVONIA, Mich.--(BUSINESS WIRE)--WorkForce Software, the #1 rated workforce management solution for large employers, today announced the appointment of Bill Shaheen as Chief Revenue Officer (CRO) and ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. A contact center is every customer’s first call for answers ...

Labor costs are on the rise, which makes having the right workforce management software an imperative. Learn how taking a modern approach to employee scheduling, operational processes, and risk ...

Automatic Data Processing (NASDAQ:ADP) has acquired workforce management solutions provider WorkForce Software, whose backers included Elliott Management and Insight Partners. Financial terms of the ...

Workforce management (WFM) is the process by which a company makes all of the complex factors of running a successful business come together to maximize an organization’s productivity and competency.

BELMONT, Calif.--(BUSINESS WIRE)-- RingCentral, Inc. (RNG), a global leader in AI-powered business communications, today announced the acquisition of CommunityWFM, a cloud-based, AI-first contact ...

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Business communications service provider Dialpad Inc. today announced it has acquired cloud-native workforce management platform startup Surfboard Technology Ltd. for an undisclosed price. Founded in ...