While not as mature as its use in other areas, health systems across the U.S. are beginning to adopt predictive analytics tools for labor cost forecasting. Many organizations have automated ...
Aspect, a leader in workforce management and workforce engagement solutions, and Cinareo, a cloud-based capacity planning & ...
(NYSE:RNG), a global leader in AI-powered business communications, today announced it has been named a Leader in the IDC MarketScape: Worldwide AI-Enabled Contact Center Workforce Engagement ...
Logile, Inc., a global leader in AI-powered Connected Workforce solutions, is marking its 20th anniversary with strong market momentum heading into NRF 2026: Retail Big's Show. The company reported an ...
MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, the workforce performance company, today announced that Calabrio Workforce Management (WFM) now interoperates with Microsoft Dynamics 365 Contact Center. This ...
DALLAS & MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, the workforce and conversation intelligence company, today announced its Workforce Intelligence solution at its annual Calabrio Customer Connect (C3) ...
The persistent volatility of today’s economic landscape presents a formidable challenge for global business leaders. For many, the knee-jerk reaction is often to scale back staffing through hiring ...
If you’ve ever seen a hospital struggling with understaffed and overwhelmed doctors and nurses, you know how critical workforce planning is. The right staffing ensures quality care, while poor ...
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