In preparing for my Fall course: Communications for Professionals, I’ve been thinking more and more about the different types of communication. In previous years, I have outlined four types of ...

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Effective communication produces a meeting of the minds where everyone involved shares the same information. In business, this serves a practical purpose. Communication establishes order and unity, ...

When we communicate, we use more than just words. The way we stand or sit, the way we gesture, and even the pitch of our voice help contribute to our message. A famous researcher of body language, ...

Regardless of the type of small business an owner may be involved in, there are always negotiations that take place on a daily basis. These may be as simple as choosing a meeting time and place, or ...