Global insurer Allianz is moving beyond case-centric towards object-centric process mining to help it really understand the customer journey. Allianz is one of the world’s leading insurance companies ...

Systems thinking is used among writers, artists, scientists, and, yes, CEOs. When you’re running a company, there are always areas that can be improved, especially as your business grows. As Donella ...

Workplanning usually involves a confluence of top-down and bottom-up approaches in many organizations. Some broad annual guidance is given by the CEO, with Finance providing a budget forecast based on ...

When I was a teenager, my ticket to freedom was a 1979 Volkswagen Rabbit. It was silver with a red pleather interior, and I absolutely loved that little car, even though it rarely loved me back. It ...

From a group facilitation perspective, given the process focus of systems thinking and design work, we make a distinction in our paper between {proximal} and {distal} group dynamics, that is, dynamics ...

Systems Thinking is a way of looking at the way things are made in the world and understanding how processes influence one another in a larger system. Linear thinking is a narrow way of looking at the ...

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