Originally called the NetworkStreaming SupportDesk, the company earlier this year rebranded its appliance as well as itself under the Bomgar name. Regardless of its moniker, the Bomgar Box is ...

Windows Remote Assistance is a good way to give control of your Windows computer to someone you trust. With your permission, your friend or technician can even use your mouse and keyboard to control ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Spreadsheets, documents, file folders – they’re all ...

If members of your family are finally moving over to a Mac, you're going to get called for technical assistance. Here's how to access the new Mac from across the town, country, or world by taking ...

Please note: This item is from our archives and was published in 2017. It is provided for historical reference. The content may be out of date and links may no longer function. Q. I have become the ...

Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

At times it might be convenient or timely for a Technology Support staff member to diagnose or troubleshoot your computer remotely. They may be able to fix or troubleshoot your computer from their ...

How to share your desktop for remote support with Chrome Remote Desktop Your email has been sent When all other remote screen sharing solutions fail, you can always turn to Chrome Remote Desktop to ...

Want to sign into a computer from another desktop or a mobile device? Here's how to use Google's Chrome Remote Desktop to make the connection. Once upon a time, in a world not so far away, accessing a ...

If you’re anything like me, you spend basically all of your time on “holiday” not with family enjoying a nice cup of cocoa, but rather fixing and setting up all their devices. This can be annoying ...

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...