Please note: This item is from our archives and was published in 2017. It is provided for historical reference. The content may be out of date and links may no longer function. Q. I have become the ...

The Remote Help app looks a lot like or has a similar function as the existing Quick Assist app on Windows, but with a few significant advantages which include: It integrates with Microsoft Endpoint ...

New Windows Remote Help app supports remote and hybrid employees Your email has been sent As companies went remote at the start of the COVID-19 pandemic, it quickly became obvious that enterprise VPNs ...

The first thing you need to do is talk to Microsoft over the phone or chat. After a professional conversation, you will be given a six-digit code once the support is clear that the situation may not ...

With the release of the Windows 10 Fall Creators Update in October, Microsoft quietly slipped in the new Quick Assist program that many people I spoke to did not know about. Quick Assist is a remote ...

Financially motivated cybercriminals abuse the Windows Quick Assist feature in social engineering attacks to deploy Black Basta ransomware payloads on victims' networks. Windows admins have been ...