Oracle Corp. is counting on the latest revision of its E-Business Suite, aimed largely at improving sales processes, to finally give it the elusive traction it has sought in the CRM market for years.

Oracle's innovative Social CRM product joins social networking with true enterprise features such as reliability, security management, and scalability. Given the different skill sets and perspectives ...

SAN FRANCISCO — It's time to truly include marketers in the CRM equation — which is why Oracle made marketing the hallmark of Oracle CRM On Demand 18, the new edition of its software-as-a-service ...