When a health insurance company is deciding whether to pay for your medical treatment, the company generates a file around your claim. All the records associated with your case should be part of your ...

Medical service providers are responsible for billing insurance companies for their patients’ services and procedures. To do so, they must file medical claims as part of the medical billing process.

ProPublica is a nonprofit newsroom that investigates abuses of power. Sign up to receive our biggest stories as soon as they’re published. Want to request your claim file? Visit our free Claim File ...

Claim rejections for non-disclosure are not always final. Here is how documentation, timelines and doctor clarifications can change outcomes ...

When his health insurance company denied medical claims for his son’s hospital stay in Chicago, Brandon Kennedy got creative.