Asking “Why?” may be a favorite technique of your 3-year-old child in driving you crazy, but it could teach you a valuable Six Sigma quality lesson. The 5 Whys is a technique used in the Analyze phase ...

Have you ever felt like you're playing a frustrating game of Whac-A-Mole with tech problems? You fix one bug, only for another to pop up somewhere else. This is especially relevant when you're ...

The Five Whys is an interrogation technique, formalized in the 1950’s, designed to explore cause-and-effect relationships as related to specific problems. The number of “whys” is taken from the ...