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This Q&A is part of Observer’s Expert Insights series, where industry leaders, innovators and strategists distill years of experience into direct, practical takeaways and deliver clarity on the issues ...

Managers and employees need to have meaningful conversations. In professional collaborations, the reluctance to engage in challenging conversations can unravel the threads that bind a team together.

Delivering bad news is one of the most difficult tasks a leader has to perform. It is uncomfortable and sensitive, and most leaders avoid having difficult conversations and giving bad news. However, ...