Good questions open minds and hearts, and they deepen conversations. When we inquire about others’ desires, concerns, issues of power, and standards, we invite them into collaborative, creative ...

Question (n.) early 13., “philosophical or theological problem,” early 14c. “utterance meant to elicit an answer or discussion,” “a difficulty, a doubt,” “interrogation, torture, a seeking, inquiry, ...

Every day we engage in conversations rooted in ritual and social norms. With no conscious effort, we shift from one role to another. One minute, I’m a husband happily cooking breakfast with his wife.

What Types Of Questions Develop Conversations? When I hosted my radio show, I learned quickly that a yes or no question could stop a conversation in its tracks. If I asked, "Do you like your job?" and ...

As humans, we’re talking to each other constantly. With all that practice, we must be pretty good at it—right? Not exactly. As a professor at Harvard Business School and author of Talk: The Science of ...

Ever felt stuck in small talk that goes nowhere? Most of us have been there – trapped in conversations about the weather or weekend plans that never scratch beneath the surface. Asking the right ...

In today's hyperconnected digital world, we're constantly communicating; texting, commenting, liking, and sharing. Yet despite all this interaction, many of our conversations barely scratch the ...