A tech support rep calls and offers to fix a computer bug you haven't even noticed, or a pop-up warning appears on the screen, instructing you to dial a number for help. In this con, scammers pose as ...

At some point, calling your tech-savvy friends and relatives for help gets old. Or rather, they stop answering the phone, and you’re left on your own to figure out why your Wi-Fi doesn’t work.

When a computer locks up and a pop-up notification on the screen says to seek assistance to remove malware, people might not feel they have an option other than to comply. That is one of the scams ...

Staples on Tuesday launched a three-tiered set of computer tech support plans. The retailer said that its Total Support Plans are designed to support customers dealing with unexpected tech troubles, ...

It’s an oldie but a goody. The tech support scam is almost as old as computers and the internet itself. Scammers prey on consumers scam that claims your IP address has been compromised. Now Better ...

NEWARK - An Edison woman has pleaded guilty in federal court for her role in an international computer tech support scam that targeted more than 20,000 victims, many of whom were elderly, in the ...

Some victims of an alleged computer tech scam are getting some money back.The Federal Trade Commission is beginning to send out refunds totaling more than $1.7 million to victims of the scam, which ...

I have the greatest respect for the men and women behind Apple’s tech support. Despite having one of the toughest jobs in the industry, they’ve always been extremely efficient and courteous in solving ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

Tech support scammers are pretending to be from Microsoft, McAfee, and Norton to target users with fake antivirus billing renewals in a large-scale email campaign. While browsing the web, most people ...