The problem most businesses face isn't that agents aren't smart enough; it's that the business often isn't legible enough to ...

The convergence of the Internet of Things (IoT) with Business Process Management (BPM) is redefining how organisations operate by integrating real-time data from myriad connected devices into ...

MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--Workato®, the leading enterprise orchestration platform, launched its research report, Behind the AI Hype: The 2024 State of LLMs in Business Processes, ...

“I think the business process modelers were waiting for SOA to show up,” says Sean Rhody, a chief architect at the CSC Consulting Group. “Without being able to define services, they were always ...

Identifying and streamlining business processes are at the center of everything a CTO does. Over the past several months, I’ve been looking closely at InfoWorld’s core business processes to determine ...

SYRACUSE, N.Y.--(BUSINESS WIRE)--Cordoniq, the secure, award-winning AI-driven platform for business processes and collaborations, today announced its new integration with Google Gemini, their latest ...

As digital transformation redefines business landscapes, cloud adoption has become integral to this shift. But this critical move can be challenging, so it necessitates a robust approach to help ...

A big part of growth is knowing you need to change and adapt. Teams that take this to heart will know that even if their work gets done it doesn’t mean you can’t improve it or make it easier for ...

Business process automation is one of the key factors in ensuring the competitiveness of enterprises. Thanks to the implementation of optimisation systems, companies ...

With the constant evolution of technology shaping how businesses operate and interact with customers, it’s important to advance your own business processes and technologies to yield these benefits and ...

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The financial services sector faces complex challenges like regulatory changes, cost pressures, and an increasing need for improved customer experience. To stay ahead of the competition, financial ...