The difference between a good and great email often comes down to etiquette. Learn what professionals do to get it right ...

Email is a part of nearly every facet of modern life. From an important report for your boss to an informal note for a family member, email is one of the main ways we communicate. That means that in ...

Master business etiquette by learning key tips from countries like Japan, Germany and Brazil for greetings, gift-giving, ...

Happy Friday might seem like a fun and well intentioned email greeting but here's why it can backfire and what to say instead. The 5 digital etiquette faux pas that really stick in my craw From email ...

The word “etiquette” gets a bad rap. For one thing, it sounds stodgy and pretentious. And rules that are socially or morally prescribed seem intrusive to our sense of individuality and freedom. But ...

Gone are the days when business etiquette was all about having good table manners at lunch or not overdoing it at the holiday party (although those rules still matter too). But with the workplace ...

Think e-mail writers have become more effective and polite in the last decade? Maureen Bertolo begs to differ. Not only do the dreaded "reply all" and SHOUT e-mail blunders persist, but also, Twitter ...